Return/Refund Policy for Savage Combat Paintball

Effective Date: 01/01/2024

Return Conditions

If you are not satisfied with the original condition and/or performance of the item(s) purchased from a website of Savage Combat Paintball, LLC, you may return the item within 30 days from the ship date for a refund or replacement. Note*: All markers, ammo, and custom-made items are excluded from this policy. All sales are final on new markers, which need to be returned to the manufacturer according to the manufacturer's warranty.

To qualify for a refund or replacement, items must be returned in their original packaging with all tags and stickers attached. Returned items are subject to a 15% restocking fee, and shipping & handling are non-refundable.

Required Steps for Returning an Item

1. Request a Return Authorization Number: Email Savage Combat Paintball to request a Return Authorization number.

2. Label the Package: Write the Return Authorization number on the outside of the package.

3. Include Documentation: Include the original invoice or packing slip.

4. Return Unused Items: Return unused items in the original box with all accessories, warranty cards, owner's manuals, etc., within 30 days for an exchange or refund. Non-defective returns will be charged a 15% restocking fee.

Shipping Rules for Returns

• Returns without the complete original packaging may not be accepted.

• Shipping and handling are non-refundable except in the case of defective merchandise shipped within the United States.

• Shipping for returned merchandise should be pre-paid.

• Please allow 2-4 weeks from the date we receive the return for credit.

• We assume no liability for loss or damage of returned packages. We recommend you purchase insurance from your shipper.

• Returning merchandise nullifies your ability to take advantage of any promotions or rebates that may be associated with it.